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Shipping & Delivery

ORDER CONFIRMATION

Customer will receive an order confirmation shortly after successfully placed the order, please allow 1 - 2 business days to process your order.

IN-OFFICE COLLECT

Address : 
Unit F, 9/Floor, Reason Group Tower
403 Castle Peak Road, Kwai Chung, N.T.
Business Hour : Monday - Friday 10 a.m. - 6 p.m.

*Please let us know within 24 hours after you placed the order.

+852 2167 7421

sales@chiliconcept.com
 

DELIVERY

Delivery is currently available worldwide, all orders will be shipped using different delivery courier depending on which country and time required at the moment we ship.


CUSTOM ORDER
Each customized order approximately takes up to 5 - 7 business days for production. Once your item has been collected by courier, customer will receive an email with dispatching information.


TRACK MY ORDER

We will send customer a tracking link via email after package has been collected by courier. If your parcel is damaged or lost in transit, please do not hesitate to contact sales@chiliconcept.com for further assistance.